Terms of Use (Full Version)

1. Agreement Between the Company and the User

1.1 Governing Law

These Terms and all matters arising out of or relating to the Services shall be governed by and construed in accordance with the laws of the Republic of Korea, without regard to conflict of law principles.

1.2 Privacy

All information provided by you is processed in accordance with the Company’s Privacy Policy. By using the Services, you consent to the collection, use, and processing of your personal data as described therein. The Company may deliver mandatory service-related communications, including operational notices and administrative messages, which are considered an integral part of the Services.

1.3 Account Management

To use the Services, you must create an account. You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activities conducted through your account.

The Company may restrict, suspend, or terminate your account without prior notice if it reasonably determines that:

• false or misleading information has been provided;
• automated tools, bots, macros, or abnormal access methods are used;
• account compromise, fraud, or security threats are suspected; or
• applicable laws or these Terms have been violated.

2. Posting and Amendment of Terms

The Company will make these Terms available within the Services through in-app displays, linked screens, or pop-up notices.

The Company may amend these Terms to the extent permitted by applicable law. Amendments will be announced at least seven (7) days prior to the effective date, together with the reason for such amendment.

Continued use of the Services after the effective date constitutes acceptance of the amended Terms. If you do not agree, you must discontinue use of the Services.

3. Intellectual Property and User Content

3.1 Company Content (HAVFUN IP)

All rights, title, and interest in and to the Services, including software, source code, game mechanics, audiovisual works, characters, items, text, graphics, music, trademarks, logos, and overall look and feel (collectively, “HAVFUN IP”), are owned exclusively by the Company or its licensors and are protected by applicable laws.

No rights are granted except as expressly stated in these Terms.

3.2 User-Generated Content (UGC)

You retain ownership of intellectual property rights in content you create or upload (“User Content”).

By submitting User Content, you grant the Company a worldwide, perpetual, irrevocable, royalty-free, non-exclusive, and sublicensable license to use, host, store, reproduce, modify, distribute, publicly display, and otherwise exploit such User Content for the purposes of:

• operating, maintaining, and improving the Services;
• promoting and marketing the Services;
• internal analytics, testing, and research and development.

This license survives termination to the extent necessary for the above purposes.

You represent and warrant that you have all rights necessary to grant this license and that your User Content does not infringe any third-party rights or applicable laws. The Company may, at its sole discretion, review, remove, or restrict access to User Content.

4. Community Guidelines

You must comply with all community rules, including but not limited to prohibitions against:

• infringement of others’ rights or privacy;
• harassment, threats, hate speech, or impersonation;
• pornographic or harmful content involving minors;
• illegal or dangerous activities.

Violations may result in content removal, account suspension, or permanent bans.

5. Feedback

Any feedback, suggestions, or ideas you provide are non-confidential and may be used by the Company without restriction or compensation.

6. Prohibited Conduct and Zero-Tolerance Anti-Cheating Policy

You must not:

• use the Services for illegal, fraudulent, or unauthorized purposes;
• interfere with or disrupt the Services or other users;
• bypass security or access controls;
• use automated tools to access or extract data;
• reverse engineer or attempt to access source code;
• use another user’s account without authorization;
• infringe intellectual property or data protection rights.

6.1 Cheating and Fraud

The Company applies a Zero Tolerance policy toward cheating and fraud. Cheating includes, without limitation:

• use of hacks, cheat tools, bots, macros, or scripts;
• manipulation of game data, memory, packets, or server communications;
• exploitation of bugs or vulnerabilities;
• abnormal or non-human gameplay patterns;
• proxy play or unfair account sharing.

6.2 Immediate Ban

If cheating or fraud is detected or reasonably suspected, the Company may, without prior notice, immediately:

• suspend or permanently ban the account;
• revoke unlawfully obtained items, currency, or progress;
• block additional accounts by the same user.

No refunds will be provided in connection with cheating-related bans. The Company may pursue civil or criminal liability where applicable.

7. Repeated or Malicious Refund Abuse

Repeated or continuous refund requests without legitimate reasons, particularly where content is unused or minimally used, may be deemed Refund Abuse.

7.1 Refund Abuse Scoring System

The Company may operate an internal Refund Abuse score-based automated enforcement system, considering factors such as:

• frequency and pattern of refund requests;
• actual usage versus purchase amount;
• repetitiveness and credibility of refund reasons;
• same payment method, device, or account history.

Thresholds and scoring logic are maintained as confidential internal policies.

7.2 Sanctions

If Refund Abuse is confirmed or reasonably suspected, the Company may, without notice:

• restrict or permanently block refund requests;
• limit paid services;
• suspend or permanently ban accounts;
• block additional accounts linked to the same user or payment method.

Refunds will not be granted following such sanctions.

8. Server Logs and Payment Records as Final Evidence

All server logs, gameplay records, usage data, payment and refund logs, and technical records maintained by the Company constitute final and authoritative evidence for determining cheating, refund abuse, or violations of these Terms.

You agree that such records shall prevail in any dispute or enforcement decision.

9. Priority of Payment Platform Decisions

Payments and refunds may be processed through third-party platforms such as the Apple App Store or Google Play Store. Final decisions regarding refunds or disputes rest with the respective platform’s policies and determinations.

The Company may take corresponding in-game actions based on platform decisions, including item revocation or account sanctions, without objection.

10. Advertising

The Company may display advertisements within the Services or through external channels in connection with service operations.

11. Paid Service Information

The Company will clearly disclose pricing, content, and conditions of paid services. Payment limits may apply in accordance with platform policies.

12. Service Usage Period

The usage or validity period of Services or paid content shall be specified at the time of purchase or contract.

13. Compensation for Defective Services

Compensation for damages caused by service defects shall be handled in accordance with the Company’s separate policies and applicable laws.

14. Disclaimer and Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for indirect, special, consequential, or punitive damages.

15. Dispute Resolution and Jurisdiction

All disputes arising out of or relating to the Services or these Terms shall be subject to the exclusive jurisdiction of the courts of the Republic of Korea.

The United Nations Convention on Contracts for the International Sale of Goods does not apply.

16. Termination

You may stop using the Services at any time. The Company may, to the extent permitted by law, modify, suspend, or discontinue all or part of the Services.

17. Contact and Customer Support

For inquiries or support, please contact:
Email: info@havfun.com

18. Miscellaneous

• Severability: Invalid provisions do not affect the remainder.
• No Waiver: Failure to enforce does not constitute waiver.
• Entire Agreement: These Terms constitute the complete agreement between you and the Company.